Ongoing compliance support — stay audit-ready year-round
The easiest audits are the ones you’ve been quietly preparing for all year. This page gives you a simple ongoing system: keep policies current, keep registers tidy, and maintain evidence as you operate.
If you’re close to audit, start with a pack. If you’ve passed audit and want to stay compliant, use the checklist below.
A simple compliance rhythm that prevents last-minute panic
Ongoing compliance is not “more paperwork”. It’s maintaining a clean system so evidence is easy to produce when auditors ask.
Keep documents current
Policies and procedures should match how your provider actually operates today.
Maintain registers + records
Incidents, complaints, training, feedback and improvements should be logged consistently.
Run small internal checks
Quick reviews catch gaps early—before they become audit findings.
What to review so you stay audit-ready
This keeps your documentation “always ready” rather than “scramble before audit”.
Operations + people
- Staff onboarding completed for new workers
- Training records updated (mandatory + role-specific)
- Incidents reviewed, actions closed out
- Complaints/feedback logged and responded to
Governance + quality
- Key policies reviewed (if practice has changed)
- Risk register updated where needed
- Continuous improvement actions tracked
- Quick internal spot check on a few files/register entries
If any of those items feel messy or missing, you’ll save time by starting from a structured set of templates.
Start with an audit-ready structure
Our packs give you editable Word/Excel documents so your registers and evidence have a clear home.
Verification Audit Pack
Best for providers delivering lower-risk supports who want a clean, structured compliance folder.
Certification Audit Pack
Best for providers delivering higher-risk supports who need a stronger audit framework.
Not sure what you need?
If you tell us your registration scope and what supports you deliver, we’ll point you to the right starting point.
Templates should be tailored to your provider and how you operate. They provide structure and a consistent evidence trail.