NDIS Certification Audit Pack
Built for providers who want Certification audit prep to feel clear and manageable. Start from an audit-ready structure, then tailor it to how your provider actually operates.
- Policies & Procedures
- Forms
- Registers
- Supporting audit documents
- User guide for tailoring
Delivery: emailed shortly after purchase. Files are editable Word/Excel templates.
Not sure which pack you need? Call us and we’ll point you in the right direction.
What’s included
A structured folder of editable documents designed for NDIS providers preparing for a Certification audit. Tailor the templates to match your supports, processes, and evidence.
Participant forms
- Advocate Nomination Form
- Consent Form
- Eating and Drinking Profile
- Intake Assessment and Support Plan
- Invoice Template
- Non-Consent Form
- Participant Emergency and Disaster Management Plan
- Personal Details Form
- Risk Assessment Form
- Service Agreement
- Service Agreement Discharge Letter
Employee forms
- Bank Details Form
- Code of Conduct Form
- Confidentiality Agreement
- Conflict of Interest Form
- Delegation of Authority Declaration
- Employment Agreement
- Employee Mandatory Training Register
- Employment Register
- Fair Work Information Statement
- Induction Checklist
- Interview Question Guide
- Interview Form
- Manual Handling Risk Assessment
- Offer of Employment Letter
- Performance Development Review Form
- Reference Check Form
- Superannuation Standard Choice Form
- TFN Declaration Form
- Termination of Employment Form
- Time Sheet
Operational forms & registers
- Assets Register
- Business Emergency and Disaster Management Plan
- Complaint Acknowledgement Letter
- Complaint Investigation Form
- Complaint Outcome Letter
- Conflict of Interest Register
- Delegation of Authority Register
- Document Control Register
- Emergency Drill Report Form
- Feedback, Compliments and Complaints Form
- Feedback, Compliments and Complaints Register
- Hazard Identification Form
- Incident Form
- Internal Audit Schedule
- Meeting Minutes Template
- Participant Money and Property Register
- Quality and Continuous Improvement Plan
- Quality and Continuous Improvement Register
- Risk Assessed Role Register
- Risk Assessment Form
- Risk Register
- Training Evaluation Form
- Training Record
- Waste Management Register
Supporting NDIS information
- Complaint handling guidelines for providers
- Easy to Read Participant Letter
- Handling complaints and fixing problems
- Incident Management (Guidance for Providers)
- Provider Information Pack
- The NDIS Code of Conduct (Guidance for Providers)
- The NDIS Code of Conduct (Guidance for Workers)
- The NDIS Code of Conduct (Poster)
- Welcome to the NDIS Commission
- Your Guide to the NDIS Practice Standards
Policies & procedures
- Human Resource Management Policy and Procedure
- Incident Management Policy and Procedure
- Feedback and Complaints Management Policy and Procedure
- Risk Management Policy and Procedure
Important notes
The pack is designed to give you a complete structure and a fast starting point. You should tailor documents to match your provider, supports, and processes, and keep evidence aligned with how you actually operate.
Use & licensing
- For use within your own organisation.
- Not for resale, redistribution, sublicensing, or duplication for commercial use.
- You may provide documents to an approved quality auditor or the NDIS Commission as part of audit/registration.
Support
If you have questions about which pack you need, or how to use the templates, call us on 0425 536 556.