Support at Home Compliance Pack — editable policies, risk and document management for aged care providers. Support at Home Compliance Pack — editable templates for aged care providers.

Aged Care

Aged Care Compliance Resources

Editable compliance documentation for aged care providers operating under the Support at Home program and the Aged Care Act 2024. Built to help you get your policies, risk framework and document management in order — without starting from scratch.

What changed

The Support at Home program is here

The Australian Government's new Support at Home program replaced Home Care Packages (HCP) and Short-Term Restorative Care from 1 November 2025. If you deliver in-home aged care services, your compliance obligations have changed — and your documentation needs to reflect that.

New registration requirements

Providers must be registered with the Aged Care Quality and Safety Commission and meet updated registration standards under the Aged Care Act 2024.

Updated quality standards

The Aged Care Quality Standards apply to all registered providers. Your policies, procedures and governance documentation must align with these standards.

Documentation matters more

Auditors and assessors look for documented systems. Having the right policies, risk frameworks and records in place reduces your risk of findings and supports quality care delivery.

Available now

Aged care compliance packs

Editable documentation packs for aged care providers. Tailor the templates to your organisation and get compliant faster.

Support at Home

Support at Home Compliance Pack

Policies, Risk, and Document Management

  • Editable policy and procedure templates
  • Risk management framework
  • Incident and complaints documentation
  • Worker management documentation
  • Aged Care Quality Standards mapping
  • Forms, registers and logs workbook
AU$297incl. GST
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Coming soon

More aged care packs

Additional compliance resources in development

More aged care compliance documentation is in development. Register your interest and we’ll let you know when new resources are available.

Who these resources are for

Our aged care compliance resources are built for providers who need to put the right documentation framework in place — without the cost and complexity of starting from scratch or hiring a consultant to write everything.

  • Providers registering for the first time under the Aged Care Act 2024
  • Existing providers transitioning from HCP to Support at Home
  • Providers preparing for assessment or audit by the ACQSC
  • Providers tightening their policies and risk documentation
  • Small to mid-size providers who need a practical, editable framework

Ready to get your aged care documentation in order?

Get editable compliance documentation built for the Support at Home program. Delivered by email shortly after purchase.

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